LETS WORK TOGETHER

  • Schedule a Video call to discuss the property specifics.

  • Proceed with terms of sale contracts and invoice finders fee.

  • Final review of property and figures upon reciept of invoice and contracts.

  • The selling/letting agent will be notified of the new buyer/tennant’s details

  • The property is then marked SSTC (Sold Subject to Contract)

  • All control is passed to [you] the investor/landlord/tennant over the acquisition.

Compliance & Process

Once you're on our mailing list, you'll receive regular emails with fantastic investment opportunities.

If you like the look of a particular deal, follow the steps in the email to reserve it.

COMPLAINTS POLICY

I’m committed to delivering world-class services to the highest standard. Being ambitious and dedicated, constantly re-evaluating and improving my customers' experience.

Should you have any tips for us on how to improve, I would love to hear from you!

Similarly, should something go wrong in your experience with me, I would like to hear about this too. Your opinion is important to me and I want to give you a voice which could help me shape the future of the company, as well as give me the opportunity to improve things, however big or small your suggestions might be.

If you would like to give me your feedback:

Please email me on hardyspropertyltd@gmail.com with your comment.

IF YOU HAVE A COMPLAINT

Please email me at hardyspropertyltd@gmail.com, providing as much detail as you can. Let me know what the problem is, and how you’d like me to put things right.

I will acknowledge your email this is usually within 5 working days of receipt although during busy times may be longer

I will then investigate your complaint. This may mean that I will ask you to provide more information, depending on your type of submission. This should take no longer than 14 days from the date we receive all relevant information, after which we will respond to you with a resolution.

STILL NOT HAPPY?

If you’re still not happy, you can take your complaint to the Property Investors Mediation Service (PIMS).

If you’re not happy with the response you get – or if we fail to get back to you – you can ask for the PIMS to get involved. They provide mediation for property investors and property entrepreneurs.

Our membership details are:

Name - Kelly Hardy

Membership Number - 47688

Visit www.thepims.co.uk to raise a complaint.